Privacy Policy

1. Introduction

MAX M LTD ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our LLMDeploy services and website.

This Privacy Policy applies to all information collected through our website (https://llmdeploy.to), our services, and any related services, sales, marketing, or events.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number, mailing address)
• Company name and job title
• Billing and payment information
• Account credentials
• Communications you send to us

Technical Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent
• Click-through rates

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To improve, personalize, and expand our services
• To process transactions and send related information
• To communicate with you, including customer service and support
• To send you marketing and promotional communications (with your consent)
• To protect against fraudulent, unauthorized, or illegal activity
• To comply with legal obligations

4. Data Security and On-Premises Deployment

A key feature of LLMDeploy is that our solution is deployed entirely on your premises. This means:

• Your operational data never leaves your infrastructure
• We do not have access to data processed by your deployed LLM systems
• All AI model interactions remain within your secure environment
• You maintain complete control over your data governance and compliance

We only collect and process information necessary for service delivery, support, and business operations. We implement appropriate technical and organizational measures to protect your personal information.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

• Service Providers: With trusted third parties who assist us in operating our business
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

6. International Data Transfers

As a Cyprus-based company, we process data in accordance with European data protection standards. If we transfer personal data outside the European Economic Area, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions
• Other lawful bases for international transfers

7. Your Rights and Choices

Under applicable data protection laws, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request limitation of processing
• Portability: Receive your data in a structured format
• Objection: Object to certain processing activities
• Withdraw Consent: Where processing is based on consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences
• Understand how you use our website
• Improve our services
• Deliver relevant marketing messages

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the nature and sensitivity of the data, potential risks, and our legal obligations.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.